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Withdrawal

Should you consider a revocation, please only optically inspect the product as possible and refrain from regular use.

Withdrawal of contract for the consumer:

 Customers who are consumers are entitled to the following right of withdrawal. A customer is a consumer if his order at Aquatuning serves neither a commercial nor independent occupational practice.

Instruction of revocation:

The customer has the right to revoke her/his order within two weeks without declaration of reason in written form (e.g: letter, fax, e-mail)´or through return of the ordered goods. The period of two weeks begins at the earliest with receipt of  Instructions of revocation in written form (e.g: letter, fax, e-mail) to be delivered separately. To timely ensure the claim of revocation the goods or declaration of withdrawal must be sent before the end of the two-week period. The declaration must be addressed to the following address:

Aquatuning GmbH
Beckheide 13
33689 Bielefeld (Dalbke)
Fax: (+49) (0) 5205 99198 - 22
E-Mail: info@aquatuning.de

Consequences of withdrawal:

In case of an effective withdrawal the received benefits of both sides must be reimbursed and, if applicable, utilizations (e.g: interest) must be returned. If the received goods can only be returned in a partly or completely worsened condition, you are obliged to, if applicable, provide compensation. This is not applicable if the change of condition is only due to inspection as it would have been possible in a retail store. You can avoid obligation for value compensation if you do not use the product as if your own and avoid anything reducing its value. Goods that can be shipped via parcel have to be send back to us. The cost is to be carried by the customer if the price of the returned goods does not exceed 40€ or if you did not complete payment or the partial payment as agreed on in the contract. If the above is not applicable the shipping costs will be returned. Goods not shippable by parcel will be picked up for you. Obligations of payments must be fulfilled within 30 days of sending the withdrawal.

End of Instruction of revocation


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