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Our customer service is prepared to answer your questions regarding your order, payment, shipment, the products, cooling systems, miscellaneous questions and regarding all other topics related to watercooling and modding.
We ask you to at first always contact us via Email to info@aquatuning.de or the contact form. Our technical support can be reached under the address of support@aquatuning.de. Please consider that our Spam-Filter may misinterpret messages. We will answer all inquiries.
If something or any problem cannot be solved via Email we can also be reached via telephone. Please consider that our customer service cannot be reached via telephone on Saturdays, Sundays and common German holidays. It can be reached at:
Supporthotline for consumers: (+49) (0)700 a q u a t u n i n g = (+49) (0)700 27828864
In case of any technical difficulties or questions or purchasing advice.
Only charges for long-distance calls into the German fixed network apply.
Mondays: 15.00 - 18.00 o'clock
Tuesdays: 15.00 - 18.00 o'clock
Wednesdays: 15.00 - 18.00 o'clock
Thursdays: 15.00 - 18.00 o'clock
Fridays: 15.00 - 18.00 o'clock
Ordering hotline for consumers: (+49) (0)5205 99198 0
Regarding telephonic orders or inquiries about the status of your orders:
Mondays: 9.00 - 18.45 o'clock
Tuesdays: 9.00 - 19.00 o'clock
Wednesdays: 9.00 - 19.00 o'clock
Thursdays: 9.00 - 18.45 o'clock
Fridays: 9.00 - 14.00 o'clock
Order status or availabilit ICQ: 631150711
Mondays - Thursdays: 10.00 - 12.00 o'clock und 15.00 - 17.00 o'clock
Fridays: 10.00 - 12.00 o'clock
Commercial customers please directly contact here your personal contact person.
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